Navarr's Tech Side The Technical Side of my Life

12Oct/094

Boycotting Virgin Mobile USA

So, I’ve started a boycott.  This one’s for real, although I’m unable to participate in it myself (I can’t afford a new phone.)

Please join me in my efforts to Boycott Virgin Mobile USA.  The company blocks twitter.  That’s really the only reason.  They acknowledge that they “do not support it” and they refuse to support it, despite my unlimited plan, so, I’m calling for a boycott!

Please Tweet this blog and join me in my efforts!  This is unacceptable =)

Thanks~

Navarr

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  • http://www.virginmobileusa.com SA @ Virgin Mobile

    Navarr,

    Sorry you are having trouble accessing Twitter from your Virgin Mobile phone.

    Twitter can be accessed on your phone from the application called “Connect by Virgin Mobile”. Without knowing what phone you use, it’s hard giving you explicit directions for getting to Connect, but if you go to VirginXL and scroll down to “Cool Services”, you’ll see “Connect by Virgin Mobile”. That will get you on Twitter, Facebook, etc.

    Also, if you have a newer phone (like the Rumor 2), accessing Connect might be a menu item. Just press Menu, and scroll to the icon with the an arrow pointing to the left. That’s Connect.

    I hope this helps, and if you have any questions feel free to post a reply.

    Thanks!

    SA @ Virgin Mobile

  • http://www.gtaero.net/ Navarr

    Yeah, if I want to pay an additional price every single day.

    Twitter *SHOULD* work via Text. The fact that your company is blocking that is why I’m calling for boycott.

  • http://www.virginmobileusa.com Paul Hainsworth

    Hi Navarr,

    I run product management and development of our messaging services here at Virgin Mobile USA. I’m sorry to read you’re having trouble with Twitter on your phone. We do in fact support Twitter over SMS. Our customers send and receive millions of SMS to and from Twitter every month.

    If you shoot me your phone number to my email address, we can try to trouble shoot for you.

    Best regards,
    Paul

  • Glenquagmire923

    hey man i just got off the phone with virgin they suspended my service because i topped up on my top up card and they also took money out of my friends bank account so they fucked up and now she dont get he rmoney back for 2 weeks and i don’t get my phone service until its fixed its been 7 days and they told me just to send an email explaing what is the problem i have sent one every day the past 7 days i just called them and tore into thier ass because i paid for unlimited and got unlimited direct calls to Virgin Mobile Advisors

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