Navarr's Tech Side The Technical Side of my Life

6May/100

Stop, @HotDogCollars. You’re doing it wrong.

Man oh man oh man.  To be honest, this is something @Scobleizer or @davewiner should cover/bitch-about, not me.  You’ve got a local business in Florida, trying to do the Web 3.0 thing, but you know what?  They’re doing it wrong.

Go ahead, look at their twitter page (but only for a second).  You notice how all of their posts are from Facebook, and only contain links?  Yeah.  They’re doing Twitter wrong (but I have many, many more beefs with them than just their twitter page).

First, let me briefly describe my situation with these people.  I purchased something they said they could do.  Turns out they couldn’t do it (after not replying for like a month or two).  I ask for a refund in that case.  Nothing happens, none of my emails get returned (for like ANOTHER month or two).  I write a horrible review for the company on Facebook (wasn’t the only one), consider reporting them to the BBB, etc.  Nothing happens (for like another month or so).  I get an email from Facebook, they commented on my review, I immediately got help via email and I got my return via Paypal.

Then, I go back to update the review I gave them (I was going to add a star, to give them 2/5 for at least paying attention), and I found out something that made me wish I could give them 0/5 stars.

The Facebook Review Tab had been REMOVED.

This company went out of its way to disable user-created discussions in the discussion tab, remove the review tab, and block users from posting anything on their wall.

Please, Stop.  You’re doing it WRONG.

I don’t know what else to say.. how could you possibly be doing something so horribly wrong?

19Apr/101

Using Google Voice with Outlook’s Dialer

Microsoft Outlook has this very nifty feature where you can connect your computer to the phone line and use your Outlook Contact List to instantly dial someone’s number.  Of course, when they created this they needed to add support for using a calling card, as long distance in the same country hadn’t even begun to be free.

Now if you use Google Voice, you can use this to your advantage with the simple addition of just a few seconds to the call.

Continue Reading for Instructions on how to Outlook up to dial through Google Voice

9Apr/103

Oh Apple, You Amuse Me

Apple iPhone Game Center Icon vs. Microsoft Store Logo:

imageimage 

Oh Apple, has anyone told you lately that you’re CRAZY?

27Mar/101

Google Voice is still Lacking

I’ve been a religious Google Voice user for awhile now, so it really bothers me that it is still lacking feature wise.  Of course, I’ve been helping with some of these missing features (re: Google Voice for Outlook) but there are still plenty more missing as well as some minor issues I have with the service.

Multimedia Messaging (MMS)

For some reason, Google Voice still lacks this functionality.  It can’t be THAT difficult, can it?  I mean, the iPhone managed to add it before Google Voice, and if you really want to compete in the mobile business, its kind of necessary to have MMS, as SMS is pretty much irrelevant now.

Not only that, but any MMS that is sent to a Google Voice number is just lost.  Couldn’t they at least be forwarded to my email address?  I don’t like the fact that I could be losing incoming messages to /dev/null, and its even more annoying having to give out two different phone numbers (one for MMS and one for SMS).

Shortcodes

It is all well and good that Google’s own shortcodes work through Google Voice, but not so fantastic that nobody else’s does.  I don’t want to be passing around two sets of phone numbers, and I’d love the ability to just set to spam a shortcode that is getting out of hand and won’t let me unsubscribe (if that ever happens).  Developers pay tons of money to set up shortcodes, so why doesn’t Google Voice support them?

API

Google Voice is a Service.  I use it with my cell, with my home phone, and with my computer.  But in order to make desktop apps or things like Google Voice for Outlook possible, an API is almost necessary.  I’ve managed to do it without one, but it still pretty much sucks.

Outlook Mobile Service

Companies charge tons of money for people to have the ability to send text messages through Microsoft Outlook.  Adding the very simplistic SOAP server to the Google Voice backend would allow anyone with Microsoft Office to send text messages, forward emails, and receive reminders and notifications for FREE, something that is usually charged 10 cents or more per message.  (Combine this with MMS as mentioned above, and it gets EVEN BETTER!)

Internet Fax Service

Google Voice already has “Receive Faxes” as a “Suggest a Feature.”  Adding this and providing users on computers a way to send faxes would increase productivity and make the service even more useful to small companies and freelancers.

Keep in mind, these are just a few ways that Google could improve Google Voice, there are tons more.

What do you want to see added?

16Mar/102

MySpace Outlook Social Connector

Its simply amazing that the MySpace Outlook Social Connector was released 8 days ago and nobody has noticed yet, except for a few people that still care about the old social network.

For me though, MySpace’s Social Connector has really highlighted at least one bug with OSC and, well, multiple problems.

The one bug is that I can not connect to both my Linked In account and my MySpace account at the same time.  Why?  Because I use only one email address for both of them, and you can’t connect with the same username more than once, even if you're connecting with separate service providers.  This obviously needs to be fixed.

As for problems: I now have a MySpace Contacts list, which is really awesome and everything, except that it only works with MySpace.  It only uses their MySpace email address, so if I casually email someone that has a MySpace, I sincerely doubt it’ll show up at all in the OSC, nor will it tie their feed if I’m a friend to them to their email because the only email that shows up in my contacts is their @myspace email.  Quite useless, especially compared to Linked In.

What’s more bothersome is how badly this connector was programmed.  The installer wanted to create its own directory in my start menu (I have no clue why, you’re simply a social connector, why do you need a whole folder in my start menu?  Wasting Space?  Uninstaller?  What the heck do you think Add or Remove programs is for??) and when connecting to MySpace it was substantially slower than connecting to Linked In.  With Linked In, it was almost immediately connected and downloading, but with MySpace it just took FOREVER.

Obviously though, this is a pre-release version, and hopefully they’ll iron out the problems with both Outlook Social Connector and the MySpace Connector before Office 2010 is released.

7Mar/103

How To: Fix Dell Truemobile 355 Bluetooth + EDR on Windows 7

One of the few problems that have really been giving a bad rap to Windows 7 users is the loss of proper Bluetooth Connectivity on Dell Laptops, specifically the Truemobile series.  The cause is, unsurprisingly, a lack of Dell support – no updated drivers.  In fact, if I recall, my Bluetooth wasn’t working properly on Windows Vista either, which the computer came pre-installed with.  Since the problem is Dell Drivers, the solution is fairly simple:  Screw Dell, set it back to the Windows Drivers.

10Feb/103

Facebook Chat launches XMPP Support

In a move that has me saying “Well its about freakin’ time!” – Facebook has launched XMPP Support for their popular Chat Service.

Now, normally I don’t take the time to write out about this kind of thing – except that no other blog post has detailed what your connection credentials are – so I’ll go ahead and write those for you.

Login: USERNAME@chat.facebook.com
Password: Your freakin’ Password

If you do not yet have a username (What the heck is wrong with you?  Why not?!) then you can create one at http://facebook.com/username/. (By the way, that’ll also be an email address soon, just so ya know).

12Jan/100

How Google Could Change The Industry (And Take Over Your Life)

So, the one thing that you’ll find on any and all news websites who are of any quality at all would be the brand new Google Phone, the Nexus One – the one device that’s making me cringe and go “WHY DIDNT I CREATE A YOUTUBE SHOW BEFORE NOW?” Since, you know, just about every single YouTube partner has gotten a free Nexus One.  FEEL MY ENVY, YOUTUBERS.

But, there is definitely one thing that could be different.  One thing that they could change the entire industry with.  And all they’d have to do is partner up with cell phone providers, and convince them to let you get an account without a phone number.

What?  What’s that Navarr?  You’re absolutely INSANE!  You can’t get a cell phone without a cell phone number?  Why would you want to?  What possible use could that be?  What would you do??

Well, if you really are asking all those questions, than shut the hell up and think for a moment.  What two things does Google own that would allow them to do something so spectacularly crazy?

Google Voice, and Gizmo5.  Gizmo5 would only be necessary if they decided to do Voice over Data, which I personally am not sure the cell phone backend is ready for – but could you imagine purchasing a Nexus One, signing in with your Google (apps?) Account, and then if you already have Google Voice it simply works?  And if you don’t it gets you started on creating an account, including choosing your own phone number (for life, although changeable).

Google would store your basic account numbers and information, and if you ever wanted a new android phone, you would simply log in.  It’d automatically use your phone number and all your other details, too.

Maybe though, just maybe Google could do this – and make actual cellular calling free, with the only thing you’re paying for being data.

9Dec/090

5 Top Publishers Plan Rival to Kindle Format, Ignore Existence of PDF

Five of the nation's largest publishers of newspapers and magazines are teaming up to challenge Amazon.com Inc.'s Kindle electronic-book reader with their own technology that would display in color and work on a variety of devices.
- Ryan Nakashima, The Washington Post.

As I’m sure you all know by now; I am a coder above all else.  With this one piece of data, you should know there are two things I despise in this entire world:

  • Flash and
  • PDF

Why?  Because they’re closed off, proprietary, and quite frankly a bitch to deal with on computers.  However, that doesn’t stop me from advocating their use for WHAT THEIR ACTUAL PURPOSE is (or, in the case of flash – should be).

So, it should come as only a slight surprise that I’m incredibly agitated over these new formats.  You’re creating “book” file formats that will “display in color” and “work on a variety of devices.”  Huh, isn’t there already a format specifically for publications, made to work on any multitude of devices?  Let’s see, oh, right Portable Document Format – A file format made SPECIFICALLY to render the same way on any device.

Kudos, Publishers – You’ve just re-invented the wheel.

25Nov/090

Google Voice in Outlook

If you’re a regular reader to my blog, I’m sure you read yesterday’s post about how Google Voice could gain a head in the business world.  At that time, my dream of connecting Google Voice and Outlook via OMS was far from completion, with the only work I’d managed to accomplish being a simple reading over of the related technologies.

Well, late last night a certain gear clicked in my brain, and I spent the entire night awake and coding PHP on a local XAMPP server.  But my end result was fruitful – I finished successfully coding an Outlook Mobile Service that allows the delivery of SMS through the Google Voice system.

Here is a video showing it off:

I’m not yet prepared to release the source code for this, though.  (Messy, Messy, Mess! as Double D would say).  There’s a lot in my mind about it, it took a lot of work and I’m not ready to see forks and duplicate services pop up.  (Sorry guys =S).  Be on the look out for follow up posts that describe some of the technologies I had to learn to make this possible.

Oh, also – If you’d like; Help sponsor this project (I can’t afford to make it public ATM) with either Free (VERIFIED) SSL Hosting for a subdomain of a domain I own [contact me], or the money to make it public using my current host ($62.40/yr) [donate through my host].  I would be most appreciative if you could offer either of these to get this thing up and running!