Comments on: Boycotting Virgin Mobile USA

By: Glenquagmire923

Glenquagmire923 — Mon, 20 Dec 2010 03:21:00 +0000

hey man i just got off the phone with virgin they suspended my service because i topped up on my top up card and they also took money out of my friends bank account so they fucked up and now she dont get he rmoney back for 2 weeks and i don’t get my phone service until its fixed its been 7 days and they told me just to send an email explaing what is the problem i have sent one every day the past 7 days i just called them and tore into thier ass because i paid for unlimited and got unlimited direct calls to Virgin Mobile Advisors

By: Paul Hainsworth

Paul Hainsworth — Tue, 13 Oct 2009 19:06:49 +0000

Hi Navarr,

I run product management and development of our messaging services here at Virgin Mobile USA. I’m sorry to read you’re having trouble with Twitter on your phone. We do in fact support Twitter over SMS. Our customers send and receive millions of SMS to and from Twitter every month.

If you shoot me your phone number to my email address, we can try to trouble shoot for you.

Best regards,
Paul

By: Navarr

Navarr — Tue, 13 Oct 2009 18:10:20 +0000

Yeah, if I want to pay an additional price every single day.

Twitter *SHOULD* work via Text. The fact that your company is blocking that is why I’m calling for boycott.

By: SA @ Virgin Mobile

SA @ Virgin Mobile — Tue, 13 Oct 2009 17:56:28 +0000

Navarr,

Sorry you are having trouble accessing Twitter from your Virgin Mobile phone.

Twitter can be accessed on your phone from the application called “Connect by Virgin Mobile”. Without knowing what phone you use, it’s hard giving you explicit directions for getting to Connect, but if you go to VirginXL and scroll down to “Cool Services”, you’ll see “Connect by Virgin Mobile”. That will get you on Twitter, Facebook, etc.

Also, if you have a newer phone (like the Rumor 2), accessing Connect might be a menu item. Just press Menu, and scroll to the icon with the an arrow pointing to the left. That’s Connect.

I hope this helps, and if you have any questions feel free to post a reply.

Thanks!

SA @ Virgin Mobile

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Tue, 13 Oct 2009 12:41:28 +0000

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By: Boycotting Virgin Mobile USA « Tech Pinoy

Boycotting Virgin Mobile USA « Tech Pinoy — Tue, 13 Oct 2009 01:25:05 +0000

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